Find answers to frequently asked questions about our Santa Barbara, CA hotel. Have another question? Contact us here!

What is your hotel's cancellation policy?

Enjoy peace of mind with flexible cancellations. We are offering waived cancellation fees up to 48 hours before your scheduled arrival date. Changing the date on any reservation may result in different pricing, but there is no fee for making changes. Reservations with pre-paid rates will be subject to the rate offer rules communicated at the time of reservation.

How do I get to Pacifica Suites?

From the Santa Barbara Airport:
Head south on Fowler Road/Wm L Moffett Place
Continue onto Moffett Place
Continue onto Sandspit Road
Merge onto CA-217 East/State Route 217 East for 1.8 miles
Take the Patterson Avenue exit toward US-101 North
Turn right onto South Patterson Avenue
Turn right onto Hollister Avenue
Destination will be on the right at 5490 Hollister Avenue

From Los Angeles:
Take 101 North 91 miles
Exit Patterson
Left onto Patterson for 0.5 miles
Right onto Hollister
Destination on right at 5490 Hollister Avenue

From San Francisco:
Take 101 South 329 miles
Exit Patterson
Right onto South Patterson
Right onto Hollister
Destination on right at 5490 Hollister Avenue

What time is check-in, and what time is check-out?

Check-in is 4:00 pm. Check-out is 11:00 am.

Are you pet-friendly?

Yes, there are a variety of local activities to be shared with your 4-legged friends during your stay at our Santa Barbara pet-friendly hotel, including dog-friendly parks, hiking trails, and restaurants. Give us a call at (805)683-6722 to book one of our pet-friendly rooms today. Please note, there is a non-refundable $50 pet fee, plus tax, per stay, plus a $20 nightly fee with a max of 2 pets. Please read our complete pet policy here

Do you offer Wi-Fi and how much is it?

Yes, we offer Wi-Fi in all guest rooms and throughout the hotel. It is complimentary for all hotel guests.

Do you offer on-site dining?

We do not have a restaurant or offer room service on-site, but we're located near many great dining options.

Does Pacifica Suites have Accessible Suites?

At Pacifica Suites, we're here for all of our guests. Check out our accessible guest rooms here, which either offer a roll-in shower, a tub with grab bars, or hearing impaired accessories. Have a question about our ADA rooms or facilities? Please contact our General Manager at (805) 683-6722.